Your front office is the first point of contact for clients, so ensuring its operations run smoothly is essential for customer satisfaction. This comprehensive guide provides all the policies and procedures you need to create an efficient, organized, and welcoming front office environment. Covering tasks like appointment scheduling, patient or client intake, and customer service protocols, this document ensures that your team consistently delivers high-quality experiences. Ideal for medical offices, dental practices, and other client-facing businesses, this guide helps improve both operational flow and client interactions.